Terms of service
Terms of Service
Last Updated: July 2026
Welcome to Elevate Blends. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully.
1. Company Information
Elevate Blends is a wellness brand offering premium mushroom-based beverages and dietary supplements.
Throughout these Terms, "we," "us," and "our" refer to Elevate Blends.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to purchase our products.
3. Product Information
We strive to ensure all product descriptions, images, pricing, ingredient information, and availability are accurate. However, we reserve the right to correct errors, update information, discontinue products, or modify pricing without prior notice.
As our products contain natural ingredients, slight variations in color, taste, aroma, or appearance may occur between batches.
4. Health Disclaimer
Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your healthcare professional before using dietary supplements if you:
- Are pregnant or breastfeeding
- Have a medical condition
- Take prescription medication
- Have known allergies to any listed ingredients
Statements made on this website have not been evaluated by the relevant health authorities unless otherwise stated.
5. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit purchase quantities
- Cancel suspected fraudulent transactions
- Request additional verification before processing or shipping an order
6. Pricing
All prices are displayed in the selected currency and may change without prior notice.
Applicable taxes, duties, and shipping charges will be calculated during checkout where applicable.
7. Shipping
Delivery estimates are provided for convenience only and are not guaranteed.
Shipping times may vary due to:
- Customs clearance
- Courier delays
- Weather conditions
- Public holidays
- Events beyond our reasonable control
Once an order has been handed to the shipping carrier, Elevate Blends is not responsible for delays caused by the carrier.
8. Returns & Refunds
No Refunds
Due to the nature of our products and for hygiene and food safety reasons, all sales are final.
We do not accept returns, exchanges, or refunds for consumable products once an order has been placed.
Refunds will not be provided for, including but not limited to:
- Change of mind
- Personal taste preferences
- Dissatisfaction with flavor
- Expected results not achieved
- Ordering the wrong product
- Failure to read the product description before purchase
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, incomplete, or you receive the wrong product, please contact support@elevateblends.co within 48 hours of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photographs of the product and packaging
After reviewing your claim, Elevate Blends may, at its sole discretion, provide one of the following:
- A replacement product
- Store credit
- Another appropriate resolution
Lost Shipments
If your shipment is lost before delivery, please contact us so we can investigate with the shipping carrier.
If tracking confirms successful delivery to the shipping address provided during checkout, Elevate Blends is not responsible for packages that are lost, stolen, or misplaced after delivery.
Subscription Orders
Subscription orders renew automatically unless canceled before the next billing date.
Once a subscription renewal has been processed, it cannot be canceled or refunded.
You may cancel your subscription at any time before your next renewal through your customer account or by contacting our support team.
Promotional Sales
Products purchased during promotional events, clearance sales, or using promotional discount codes are considered final sale and are not eligible for returns or refunds unless required by applicable law.
Chargebacks
If you experience an issue with your order, we encourage you to contact our support team before initiating a chargeback.
Most issues can be resolved quickly through a replacement, reshipment, or store credit where appropriate.
9. Subscription Terms
By purchasing a subscription, you authorize recurring charges to your selected payment method until your subscription is canceled.
Subscriptions renew automatically according to the selected delivery frequency.
You may manage or cancel your subscription through your customer account or by contacting our support team before your next renewal date.
Failure to cancel before your renewal date will result in your payment method being charged for the next subscription order.
10. Intellectual Property
All website content, including but not limited to:
- Logos
- Branding
- Product photography
- Graphics
- Text
- Videos
- Packaging
- Website design
- Icons
- Marketing materials
is the exclusive property of Elevate Blends and may not be copied, reproduced, modified, distributed, republished, or otherwise used without our prior written permission.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Elevate Blends shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the applicable order.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.
13. Contact Information
If you have any questions regarding these Terms, your order, subscriptions, or our policies, please contact us:
Elevate Blends Customer Support
Email: support@elevateblends.co
We aim to respond to all inquiries within 1 business day. Please include your order number when contacting us regarding an existing order.