Refund policy
Refund Policy
At Elevate Blends, we're committed to delivering premium-quality products and an exceptional customer experience.
Returns
Due to the nature of our products, we cannot accept returns or offer refunds on consumable items that have been opened or used. This policy helps ensure the safety, quality, and integrity of every product we provide.
Damaged, Incorrect, or Defective Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at support@elevateblends.co.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging
Once reviewed, we'll arrange a replacement or an appropriate resolution.
Order Cancellations
Orders may be canceled only before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled.
Lost or Delayed Shipments
If your shipment is delayed or appears to be lost, please contact us and we'll work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order, we're here to help.
Email: support@elevateblends.co