Terms of Service

Terms of Service

Last Updated: July 2026

Welcome to ElevateBlends. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully.

1. Company Information

ElevateBlends is a wellness brand offering premium mushroom-based beverages and dietary supplements.

Throughout these Terms, "we", "us", and "our" refer to ElevateBlends.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to purchase our products.

3. Product Information

We strive to ensure all product descriptions, images, pricing, and ingredient information are accurate. However, we reserve the right to correct errors or update information without prior notice.

Natural products may vary slightly in color, taste, aroma, or appearance between batches.

4. Health Disclaimer

Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your physician before using dietary supplements if you:

  • are pregnant or breastfeeding
  • have a medical condition
  • take prescription medication
  • have allergies to any listed ingredients

Statements on this website have not been evaluated by the relevant health authorities unless otherwise stated.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • refuse or cancel any order
  • limit quantities
  • cancel suspected fraudulent transactions
  • request additional verification before shipping

6. Pricing

All prices are displayed in the selected currency and may change without notice.

Applicable taxes and shipping charges will be calculated during checkout.

7. Shipping

Delivery estimates are provided for convenience only.

Shipping times may vary due to:

  • customs
  • courier delays
  • weather
  • public holidays
  • events outside our control

ElevateBlends is not responsible for delays once an order has been handed to the shipping carrier.

8. Subscription Orders

If you purchase a subscription:

  • your subscription renews automatically
  • your payment method will be charged before each renewal
  • you may cancel at any time before your next billing date through your account or by contacting support

Cancellation requests submitted after a renewal has processed will apply to future renewals.

9. Intellectual Property

All website content including:

  • logos
  • branding
  • product photography
  • graphics
  • text
  • videos
  • packaging

is the property of ElevateBlends and may not be copied or reproduced without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, ElevateBlends shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall never exceed the amount paid for the applicable order.

11. Governing Law

These Terms shall be governed by the laws of the United Arab Emirates.

Any disputes shall be resolved under the jurisdiction of the UAE courts.

12. Contact

For questions regarding these Terms:

Email: support@elevateblends.com

Refund Policy

Last Updated: July 2026

Customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

Returns

For hygiene and food safety reasons, we cannot accept returns of opened consumable products.

Returns may be accepted only if:

  • the product is unopened
  • unused
  • in its original packaging
  • requested within 14 days of delivery

Customers are responsible for return shipping unless the item was received damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives:

  • damaged
  • defective
  • incomplete
  • incorrect

please contact us within 7 days of delivery with:

  • your order number
  • photographs of the package and product
  • a brief description of the issue

We will review the claim and provide an appropriate resolution, which may include a replacement, store credit, or refund.

Lost Shipments

If tracking confirms delivery to the shipping address provided, ElevateBlends is not responsible for packages lost or stolen after delivery.

If a shipment is lost in transit before delivery, please contact us and we will work with the shipping carrier to investigate and determine an appropriate resolution.

Subscription Refunds

Subscription renewals are processed automatically.

Refunds cannot be issued for subscription orders that have already been processed and shipped.

To avoid future charges, subscriptions must be cancelled before the next billing date.

Change of Mind

We do not offer refunds for:

  • change of mind
  • personal taste preferences
  • expected results not achieved
  • ordering the wrong product

Promotional Items

Products purchased during promotional events, clearance sales, or with discount codes may be considered final sale unless required otherwise by applicable law.

Processing Time

Approved refunds are issued to the original payment method.

Please allow 5 to 10 business days for your bank or payment provider to process the refund after it has been approved.

Chargebacks

If you experience any issue with your order, we encourage you to contact our support team before initiating a chargeback.

Most issues can be resolved quickly through replacement, reshipment, store credit, or refund where appropriate.

Contact

For all refund requests, contact:

ElevateBlends Customer Support

Email: support@elevateblends.com

Please include your order number in all correspondence.